EMAIL ORDERS
Please include the following information when sending email:
1. Company name, address, and telephone numbers.
2. Note whether information is for a quote or an order.
3. Material.
4. Item Number.
5. Size.
6. Quantity.
7. Colors, including names and numbers (i.e. #19 Fire Red).
8. Note whether art is to be positive or reverse.
When we receive your email, you will receive an email response from us stating that we received your file. If you do not receive this confirmation within a period of one hour after sending the file, please resend the file. It is a good idea to compress files to avoid problems during transmission. To assure we can accurately view your art, please send a jpeg or pdf file along with your vector art.

CANCELLATIONS
There will be no cancellation charges if the order is cancelled before the artwork is started. There will be a $45.00 (net) charge if the order is cancelled after the art has been done. An order cannot be cancelled if it has been produced.

CONSECUTIVE NUMBERING
Consecutive numbering is available on many items other than those shown in the catalog. Call or write for pricing.We are not responsible for any missing numbers.

NON-STANDARD QUANTITIES
Any order calling for quantities between standard catalog quantities will be priced at the lower quantity price. Example: An order of 800 will be priced at the 500 unit rate.

OVERRUNS/UNDERRUNS
Due to the difficulty of manufacturing to exact quantity requirements without sacrificing quality, a shipment of 5% over or under the quantity ordered will constitute a complete order and will be billed accordingly.

PHONE & HAND-WRITTEN ORDERS
Confirm verbal orders with a typewritten confirmation. Handwritten orders are not recommended.

POLITICAL ORDERS
The client is responsible for including required funding declarations for political
advertising. Each state has different laws regarding political advertising and appropriate copy must be supplied with your order.

HALFTONES
Screens/Halftones of a color will require an additional charge of $30 (E). Both new and repeat orders are subject to halftone charges.

PRODUCTION TIMES
Production times are approximate and are listed for each item on each catalog page. Specific ship dates must be confirmed with our Customer Service Department. If a proof is needed, production time will begin after the proof has been approved and returned. Additional or extended processes will increase standard production times.

RUSH SERVICE
We will, for an additional charge, produce an order in less than normal production time. Charges vary depending on our current work load, item involved, complexity of art, and production.We also offer several KWIK-SHIP items.

SHIPPING POLICIES
Indicate your preferred shipping method. If no instructions are given, we will select the most economical method of transit. If Motor Freight shipments are required there will be a skidding charge of $10.00 (net) for the necessary packing and banding. Unless required or requested otherwise, we ship all orders prepaid.

C.O.D.’S
An additional $6.00 (net) charge will be added to all C.O.D.’s to cover handling.

SPLIT SHIPMENTS
For a split shipment there will be an additional $5.00 (net) charge for each destination.

All prices are F.O.B. our plant in Kansas.We are not responsible for orders lost
or damaged in transit.